A big thank you to the Mulkerin family for the shining review. It is great to see how much our clients appreciate all of the hard work we do. It is why we do what we do! Enjoy the new roof and we look forward to working with you again in the future!
Mulkerin Family Review:
From the first phone call made to Medina Exteriors and Remodeling, we have been extremely impressed with this company. Setting up an appointment for estimate was quick and easy. We received a confirmation letter in the mail with our appointment time and it included a picture of our sales rep Dan Thoburn. in our opinion this was just the beginning of how professional this company is
Dan was extremely friendly and very knowledgeable about everything we were discussing that we wanted to have done. It was going to be a big job, adding a roof over our existing patio and tying the rooflines together, then re-roofing and re-siding the entire house and shed. He got us an estimate in a very timely fashion. We made quite a few changes to their original estimate and Dan had a lot of input and suggestions as we walked through this process. We started talking to him in late fall to have our project start early spring. We had several estimates given and although Medina Exteriors may not have been the lowest price, they were definitely the most professional, knowledgeable, confident company and it was an easy decision for us to accept their proposal.
When the project began in early April, a huge plus was how we were kept in the loop every step of the way. We would receive a call from Regina at Medina Exteriors with dates and times (all contingent upon weather of course) of each part of the project. We were always informed if changes needed to be made. When starting a particular part of the job the contractors would knock on our door, explain what they would be doing and ask if we had any questions. Dan was very involved, here almost every day to check on progress and make sure we didn’t have any questions.
As with any big job issues can arise. It’s how the issues are dealt with that makes or breaks a company. Our issues were handled immediately, professional, and it was very obvious they were doing everything they could to make everything right and make us happy. And we believe they accomplished that and then some.
We are extremely happy with all the work done on our home. We would hire Medina Exteriors again for any future work we may have done as it was a pleasure to deal with them.
Scott and Holly MulkerinShare